Managing Consumers and Employees through Digital Services

نویسندگان

چکیده

Creating sustainable and effective management strategies is one of the main goals for companies in today’s digitalized world. To achieve that, need to understand social capital which will be generated, especially regarding work output, this case refer digital services. Consequently, goal paper was point out connection between Satisfaction, self-assessment, self-esteem online consumers employees sales were investigated, with regard The survey involved 113 275 consumers. Results obtained through factor regression analysis indicated importance managing (i.e., capital) while they formed relationships Online consumer satisfaction taken into account when formulating strategies. For employees, key component. Self-assessment from both sides proved have no

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ژورنال

عنوان ژورنال: Sustainability

سال: 2022

ISSN: ['2071-1050']

DOI: https://doi.org/10.3390/su14148824